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Forum Discussion
DidiChoozRght
Apr 29, 2020Aspirant
XR500 Gaming Router Playstation 4 showing as offline, Newest Firmware 2.3.2.56 no fix?
So I have seen a lot of posts on different forums about this! ( Netgear, Dumos, Reddit ) It has been close to 2 years now. Device offline issues in the device manager software as well as not being mo...
FURRYe38
Apr 29, 2020Guru - Experienced User
I would try adding a GB LAN switch between the PS and the XR router. I yhink others have done this. A good quality non managed non green ethernet switch may help here. I use HP Procurve 1400 series switches. Thought I don't have a PS. Xbox here.
I would also downgrade FW that works best for the ps.
You might file a support ticket as well with NG. The more people file tickets about this, hopefully NG will listen.
DidiChoozRght
Apr 29, 2020Aspirant
I tried an unmanaged Linksys GB switch I had on hand, no change. Quick question Do I need to do a Factory reset when I do the FW rollback to .32 and lose all my Network settings? If I have to, do I do the factory reset before the FW update or after FW update?
- FURRYe38Apr 29, 2020Guru - Experienced User
Downgrade and then factory reset.
- DidiChoozRghtApr 29, 2020AspirantOk, so I do have to do the factory reset and lose everything? It wont work if i just do the FW update?
- Netduma-FraserApr 29, 2020NetDuma PartnerThe idea behind a factory reset after changing firmware is to ensure no legacy issues are present that could skew how that firmware works so it would be a good idea to do so.