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Forum Discussion

zonum6's avatar
zonum6
Guide
Mar 25, 2019
Solved

XR500 Gaming Router Playstation 4 showing as offline

Hello All,   I have seen some post regarding this issue. One of the solutions was to reboot the router. This does work, however, I end up rebooting my router at least once a day.  This only start...
  • Netduma-Fraser's avatar
    Netduma-Fraser
    Mar 26, 2019
    I believe the team are aware, if you downgrade to .32 do you still see the issue?
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 26, 2019

Also try with out the NG switch in the mix as well to see if there is any differences. 

Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Mar 26, 2019
I believe the team are aware, if you downgrade to .32 do you still see the issue?
  • zonum6's avatar
    zonum6
    Guide
    Mar 26, 2019

    I just downgraded.

    It will be at least a day before I know if it worked. 

     

    Thanks!

    • zonum6's avatar
      zonum6
      Guide
      Mar 29, 2019

      That seems to have done the trick.

      I will keep my eye out for an updated firmware release.

      Thanks!