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Forum Discussion
alwong26
Dec 20, 2022Aspirant
xr500 geo filter wont load up.
xr500 geo filter wont load up. and neither will my ping heatmap i keep getting the rapp and a uncaught and undefined error message. ive reboot and factor reset and still the samething can anyone hel...
Netduma-Fraser
Dec 21, 2022NetDuma Partner
Download the DumaOS app for your mobile from the app store, then access the QoS & Geo-Filter pages and remove any devices that appear there. Then you should be able to access on PC without issue.
- alwong26Dec 21, 2022Aspirant
i did as you posted and still the samething.
- alwong26Dec 21, 2022Aspirant
i keep getting these two message and the loading circle
- Netduma-FraserDec 22, 2022NetDuma PartnerGo to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 2 minutes before accessing and see if it works then please.
- PBR_SteveFeb 20, 2023Aspirant
did what was mentioned above and still does not work fact reset doesnt fix either