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Forum Discussion
XR500 has devices offline that are not and is preventing functionality
I recently purchased an XR500 and upgraded it to the latest firmware (2.3.2.56). I have already factory reset it twice. I have several devices that in Device Manager are showing offline, including my...
This is an issue we're aware of and will be fixing, if you're willing to downgrade to .32 in the meantime while get fix it then it will work.
does this issue also apply to having a WAC540 AP connected to a XR500, and none of the AP clients showing on the XR500??
No that's likely an unrelated issue to do with the fact that the individual MAC addresses aren't being forwarded to the XR500.
Any update on when a fix will be available to address devices showing as offline when in fact they are not?
NG doesn't post when new FW is forthcoming. So you'll have to keep an eye out on there download web page.
Downgrade FW if its that important to you to v32.
Brainbleach wrote:Any update on when a fix will be available to address devices showing as offline when in fact they are not?
