NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
batesy
Jul 18, 2018Tutor
XR500 has WAN IP but reports being disconnected
Hi
I use a bridge from my ISP's router to my current router but the XR500 is refusing to do the same. It displays the correct WAN IP 51.x.x.x. I've reconnected my old router to post this because I ...
- Jul 18, 2018Put the MAC address of your previous router as the MAC of your XR500 and see if that resolves the issue
batesy
Jul 18, 2018Tutor
oh and I've tried using both the xr500's mac and my own computer's mac adress to no avail
- Netduma-FraserJul 18, 2018NetDuma PartnerPut the MAC address of your previous router as the MAC of your XR500 and see if that resolves the issue
- batesyJul 18, 2018Tutor
yup.. that worked. Should've thought of that.. thank you for your help