NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
catalano
Mar 19, 2020Tutor
Xr500 help
Hello, i have put my Rogers cable modem/router combo (CGM4140COM) (Technicolor) in bridge mode and i have connected my xr500. I have been noticing that with my xr500 i am getting higher pings. I have...
catalano
Mar 19, 2020Tutor
Yes I have just purchased the xr500 3 days ago. Okay so I should do what you have said then and don’t configure my XB6 on bridge mode. I will try that out and get back to you shorty. Thank you!
Netduma-Fraser
Mar 19, 2020NetDuma Partner
Yes please do that and if that doesn't help we can go with the MAC method to see if it helps.
- catalanoMar 19, 2020Tutor
so the issue seems to be with my ISP causing higher then normal pings. i posted on the forums of my ISP and others have been getting the same issue. I only connected my computer to my ISP modem/router combo (not in bridge mode) and i am getting the same ping as when i connect my XR500. so i put my ISP modem/router combo back into bridge mode and connected my XR500. with the XR500 i can reduce the bufferbloat and get A on bufferbloat. With only my ISP (XB6) modem/router i get huge bufferbloat on my upload 1000+ MS the bar just stays red on DSLreports. so for now ill keep it like this, i cant do much if it has to do with my ISP. other option would be to switch to DSL with a different provider but they only offer 5Mbps download and 680Kpbs upload im not sure if that would be worth to get. ATM i have cable but always an issue for gaming, i get 1000download and 30 upload but it always spikes and bufferbloats.
Thank you for the help !