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Forum Discussion
jrwalte
Jun 14, 2021Aspirant
XR500 horrible local wifi performance
I have an issue on my network I can't figure out. It started with having issues streaming local media content from an Emby server to wifi clients. Anything above 5mbps would have constant freezing. I...
Netduma-Liam
Jun 14, 2021NetDuma Partner
Sorry to hear this!
We have heard of a couple of issues with devices communicating with local file servers over wireless with the XR range, so Netgear are looking into a fix for this.
Is the file server connected to the XR via wired or wireless?
What kind of hardware is the Emby server running on?
There is a beta version of the XR500 firmware available that you could upgrade to and try, though we'd definitely suggest factory resetting after upgrading firmware as it clears out any low level code left over from the previous firmware.
You can find the beta firmware here:
- jrwalteJun 14, 2021Aspirant
The server is wired. I can achieve 95MBps on a wired file transfer test. It's running Server 2012.
I'll try the firmware update and reset.
- Netduma-LiamJun 14, 2021NetDuma Partner
OK sure thing, thanks for letting us know.
Keep us updated with how you get on after the firmware upgrade.
- jrwalteJun 14, 2021Aspirant
So I am worse off than when I started. After updating beta firmware and resetting the network, my wifi performance remained the same while my wired performance dropped from 95MBps to 70MBps. I turned QoS features off in case that was throttling it and there was no change.