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XR500 intermittent dns timeout issue
So have had this problem for a while now and thought it was my ISP since they said they where working on some upgrade of their infrastructure but that work has been done for a while now. I have been ...
Found a new problem too thanks to this forum if I start battlenet and there is a update it will cause this problem every time.
I have called my ISP to get a public IP instead of the CGNat one I am currently getting will take 1 to 5 days I have seen some other ppl on forums with the same ISP having this issue and this might solve the problem.
While checking the log to reply with it I saw I got a new IP in the log and its not a CGNat one and tried out battlenet and I can still load pages. Here is hoping the random timeouts problem is solved too.
"What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. "
I dont have a modem just a wall socket ethernet port.
I used the same LAN cable that goes from the wall to the router when I tested it without the router. So direct link between wall and computer
What is the IP address seen on the Internet port of the XR router? 192.168.x or maybe a 10.something or is the WAN address formatted as a ##.##.###.### address. If you connect to a wall out let then there will be a carrier grade switch or router upstream from these outlets.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I posted a reply twice here yesterday but both of those are gone not sure what happened. Anyway...
I did a factory reset and the problem still shows up.
My WAN IP starts with 100.##.###.###
I changed the DHCP pool to 100 to 200 why is this a recommended setting?
I pinged a website url during one of these timeout periods and it came back with a IP and pings like normal. So not sure what is going on and as I said youtube works like normal during these times pages load and videos load but I cant get to other websites or even gmail.
Not sure what else I can try running out of ideas.
- Could you provide the log from the System Information page please when the issue happens?
Found a new problem too thanks to this forum if I start battlenet and there is a update it will cause this problem every time.
I have called my ISP to get a public IP instead of the CGNat one I am currently getting will take 1 to 5 days I have seen some other ppl on forums with the same ISP having this issue and this might solve the problem.
While checking the log to reply with it I saw I got a new IP in the log and its not a CGNat one and tried out battlenet and I can still load pages. Here is hoping the random timeouts problem is solved too.
