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Forum Discussion
Perrilyzer1
May 16, 2022Aspirant
XR500 Intermittent Drops
I've seen a number of posts about a similar issue but I've tried numerous suggestions with no success. I've had my XR500 for a little over a year now and it's been great. A week ago that changed when...
Netduma-Liam
May 17, 2022NetDuma Partner
Could you please try going to the the Settings -> Setup -> LAN Setup and change the Starting DHCP address to be 192.168.1.50.
Then, add address reservations for each device on the network. Make sure you give them addresses between 192.168.1.2 to 192.168.2.49.
After that, see if it still appears to be dropping connection.
- Perrilyzer1May 17, 2022Aspirant
I came across this suggestion on another thread late last night. My connection dropped a short time after making the adjustment last night but I gave it some time to test this morning as well. The drops appear to be continuing, but maybe less frequently. Still often enough for it to be a problem.
Anything else I can try?
- Netduma-FraserMay 17, 2022NetDuma PartnerCould you take the ISP modem out of bridge mode and instead copy the WAN IP on the XR System Information page and put it in the modem DMZ and see if that prevents the disconnects please?
- Perrilyzer1May 17, 2022Aspirant
I have made this change and monitored for a couple of hours now. So far I haven't noticed any drops, but the logs have started to show more frequent DHCP lease changes. Again, no drops that I have noticed in the short time period, but do you think this will cause any problems moving forward? Or is it common after the DHCP change I made from the prior suggestion?
The logs also show "marking device that is marked _____" along with each DHCP lease change notice. Just want to make sure this wont result in any lag or small connection issues per individual device if its happening frequently.