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Forum Discussion
Perrilyzer1
May 16, 2022Aspirant
XR500 Intermittent Drops
I've seen a number of posts about a similar issue but I've tried numerous suggestions with no success. I've had my XR500 for a little over a year now and it's been great. A week ago that changed when...
Perrilyzer1
May 17, 2022Aspirant
I came across this suggestion on another thread late last night. My connection dropped a short time after making the adjustment last night but I gave it some time to test this morning as well. The drops appear to be continuing, but maybe less frequently. Still often enough for it to be a problem.
Anything else I can try?
Netduma-Fraser
May 17, 2022NetDuma Partner
Could you take the ISP modem out of bridge mode and instead copy the WAN IP on the XR System Information page and put it in the modem DMZ and see if that prevents the disconnects please?
- Perrilyzer1May 17, 2022Aspirant
I have made this change and monitored for a couple of hours now. So far I haven't noticed any drops, but the logs have started to show more frequent DHCP lease changes. Again, no drops that I have noticed in the short time period, but do you think this will cause any problems moving forward? Or is it common after the DHCP change I made from the prior suggestion?
The logs also show "marking device that is marked _____" along with each DHCP lease change notice. Just want to make sure this wont result in any lag or small connection issues per individual device if its happening frequently.
- Netduma-FraserMay 17, 2022NetDuma PartnerNo that should be fine, DHCP can try to change the lease as many times as it wants but because your devices have an IP outside of the range it won't affect you.
- Perrilyzer1May 18, 2022AspirantSo after taking off bridge and running through DMZ, the drops appear to have stopped for the past couple of days....but now my internet speeds are much more inconsistent. Specifically with gaming (on Xbox, ethernet) I'm getting spikes in ping and inconsistent connections.
When I was using bridge mode (before the drop issues started) I was getting more consistent ping and connection. Obviously bridge is ideal....is there any other way to fix the drop issues and keep my modem in bridge mode?
Or maybe other suggestions that I can tinker with to help stabilize my connection and smoothen out ping?