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Forum Discussion
datura
May 10, 2023Aspirant
XR500 Intermittent LAN Drops
Current firmware: 2.3.2.130 (factory reset after downgrading) DHCP range: 192.168.1.100-200 Reserved addresses: 192.168.2-50 DNS: 1.1.1.1/8.8.8.8 All QOS features disabled IPv6 disabled UPnP di...
FURRYe38
May 11, 2023Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
Be sure to no change the DNS or uPnP settings, leave them at default for now...
Might go over to NetDuma web site and ask about the beta they are testing for the XR500.