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Forum Discussion
XR500 Internet Connection Drop
I have a xr500 that has been ramdomply dropping internet connection. Firware version V2.3.2.18. When conntion has bben lost I have unplugged my computer and plugged the computer directily into the mo...
I'm also having the same issue here. The router will be fine for hours and then decides not to work. The modem never drops off or loses ip. I also work for the same ISP provider as i have in my home and have checked several times just incase it was on my end. Updated firmware and still happens. Sometimes it lasts for hours, sometimes not so long. Could this be a firmware issue as well?
A quick follow up. For troubleshooting purposes, I connected the WAN port on the XR500 to an open ethernet port on my old router that is connected to my DSL modem. It has held the connection so far without dropping. Not much of a long term solution, but it may help with pinning down the problem. It would be ironic if the problem is with negotiating with the modem directly as it is also a Netgear product. I would still like to try the firmware fix if possible.
- I've sent you both the firmware to try.
Flashed the firmware and it's working great so far. Thanks so much Fraser!
