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Forum Discussion
LiftYourGame
Aug 14, 2020Tutor
XR500 Internet Cutting out then reconnects
Hey all. Currently using the Netgear XR500. Had the latest firmware installed yet every 2 to 3 days I would have the internet cut out and what I needed to do was restart the router AND modem to get t...
Netduma-Fraser
Aug 15, 2020NetDuma Partner
I would recommend you reinstall whichever firmware you'd prefer via TFTP. This gets around the boot process so if there are any issues there you'll bypass them: https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP then do a factory reset and it will be as fresh an install as you can get.
If it's the issue I think it is then a fix by Netgear will be in one of the next builds.
LiftYourGame
Aug 15, 2020Tutor
So should I install the beta firmware OR reinstall this current version as fresh as possible?
- Netduma-FraserAug 15, 2020NetDuma PartnerI'm assuming you don't have access to the beta firmware so either the one you're on or .56
- LiftYourGameAug 16, 2020Tutor
I received an email with access to the beta firmware hence why I was asking if I should stick to this current firmware I have and do another fresh install or install the beta firmware. I might do what yoiui said but with the beta firmware and see how that goes.