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Forum Discussion
jteagles
Nov 21, 2018Tutor
XR500 Internet speed Problem
Hey guys,
Since Ive started using the XR500 my internet speed has nearly been cut in half.I was getting 75-80 mbps with the isp router but now Im getting around 45.Ive disabled Qos, Ive tried the m...
Netduma_Jack
Nov 22, 2018NetDuma Partner
Hi - it sounds like you may have a problem elsewhere if you're getting just 33mbps into the modem. Are you able to switch your ISP modem back in and then connect your XR500 to that? You should hopefully be back to full speeds then.
- jteaglesNov 22, 2018TutorOk great I’ll give that a try. Didn’t even think of that 😀. Would I have to configure the isp router or just plug the router straight into it ?
Thanks- Netduma_JackNov 22, 2018NetDuma Partner
So long as the ISP modem has an Internet connection, you should just need to plug straight into it. Your XR500 will probably need a reboot that's all.
If you're not getting an Open NAT, this guide will help: http://support.netduma.com/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat
- jteaglesNov 22, 2018TutorOk thanks a lot. How will I know if I’ve not got an open nat ?