Forum Discussion

Tutor

Nov 21, 2018

XR500 Internet speed Problem

Hey guys, Since Ive started using the XR500 my internet speed has nearly been cut in half.I was getting 75-80 mbps with the isp router but now Im getting around 45.Ive disabled Qos, Ive tried the m...

jteagles

Tutor

Nov 22, 2018

Ok great I’ll give that a try. Didn’t even think of that 😀. Would I have to configure the isp router or just plug the router straight into it ?
Thanks

Netduma_Jack

NetDuma Partner

Nov 22, 2018

So long as the ISP modem has an Internet connection, you should just need to plug straight into it. Your XR500 will probably need a reboot that's all.

If you're not getting an Open NAT, this guide will help: http://support.netduma.com/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat

jteagles
Tutor
Nov 22, 2018
Ok thanks a lot. How will I know if I’ve not got an open nat ?
- Netduma-Fraser
  NetDuma Partner
  Nov 22, 2018
  The connection/speed test on the console will tell you. If PS NAT Type 2 is open
  - jteagles
    Tutor
    Nov 22, 2018
    Oh sorry I thought you meant on router. Yeah ps4 nat is on 2 so that’s all good. Just got home so will update when I’ve tried the isp router with xr500