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Forum Discussion
packetdrop
Nov 20, 2018Star
XR500 ipv4 vs ipv6 speed differences
I feel bad putting this here without knowing more but I recently got a new config from my ISP for a 900/35mbs line (from 400/35). Direct line tests for around 500 (on speedtest.net) and ISP still thi...
- Nov 21, 2018
Just wanted to follow up saying that I managed to resolve the issue by rebooting both the cable modem and the router in sequence leaving the MAC at the PCs. I strongly suspect that the XR500 router was not at fault for the issue but rather that for some reason the ISP/modem capped ipv4 traffic until the reboot.
I am now running with QoS and ipv6 fully enabled without any issues and get equivalent speed tests over both ipv4 and ipv6.
Netduma-Fraser
Nov 20, 2018NetDuma Partner
If QoS is completely disabled and you're experiencing this issue then it indicates it's not specifically to do with DumaOS.
One thing I would recommend is changing the XR500 MAC address to your previous routers MAC address as some ISPs don't like it when using a new router. If that doesn't resolve it then would recommend contacting Netgear support directly and it's likely something on their end.
One thing I would recommend is changing the XR500 MAC address to your previous routers MAC address as some ISPs don't like it when using a new router. If that doesn't resolve it then would recommend contacting Netgear support directly and it's likely something on their end.
packetdrop
Nov 20, 2018Star
OK thanks, will pursue that!
- packetdropNov 21, 2018Star
Just wanted to follow up saying that I managed to resolve the issue by rebooting both the cable modem and the router in sequence leaving the MAC at the PCs. I strongly suspect that the XR500 router was not at fault for the issue but rather that for some reason the ISP/modem capped ipv4 traffic until the reboot.
I am now running with QoS and ipv6 fully enabled without any issues and get equivalent speed tests over both ipv4 and ipv6.
- Netduma-FraserNov 21, 2018NetDuma PartnerThat's fantastic news. Thanks for coming back with the solution and glad to hear the XR500 wasn't the cause!