NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 is not connecting with my NBN FTTC NCD
Hi Everyone, I just got today my XR500 NightHawk, I have a NBN FTTC connection so i have th NCD box to make me able to use it, before i bought the XR500 i informed my self by asking the seller if t...
Hi Jesse, welcome to the forum!
So just to make sure, you've connected the GATEWAY port on the NCD box to the WAN port on the XR500? You've then connected to the XR500 either via ethernet or WiFi, and gone to routerlogin.net to run through the setup process.
At what point during this process did it go wrong?
I've connected the gateway port to the WAN
Tried to connect via Ethernet and when i try to log into the www.routerlogin.net. and when you have the option to use the Automatic setup it loads but a message comes up saying that my modem is not powered on or the ethernet cable is not plugged properly.
Wifi option pretty much the same thing or i cannot connect tot he www.routerlogin.net. at all