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Forum Discussion
Jesse94
Jul 30, 2019Guide
XR500 is not connecting with my NBN FTTC NCD
Hi Everyone, I just got today my XR500 NightHawk, I have a NBN FTTC connection so i have th NCD box to make me able to use it, before i bought the XR500 i informed my self by asking the seller if t...
Netduma-Fraser
Jul 30, 2019NetDuma Partner
As well as the above try accessing the interface using the IP instead which would likely be either 192.168.1.1 or 10.0.0.1 and see if you can finish the setup that way.
Jesse94
Jul 31, 2019Guide
This comes up when I do the automatic setup
- Netduma_AlexJul 31, 2019NetDuma Partner
What were you using before you got the XR500? Was there a router in the place where the XR500 is now?
Is the NBN device definitely a modem?
- Jesse94Jul 31, 2019GuideBefore buying the xr500 I was using the modem/router plus the NBN NCD. Which is in the picture below.
- Netduma_AlexJul 31, 2019NetDuma Partner
Right so you just switched out your old router with the XR500, nothing else changed?