NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
IITC
Sep 10, 2018Tutor
XR500 Issues with Upnp/Port Triggering Fixed?
Hi
As seen here in Simj Clip from March it seems that there r problems with those 3 Options. Are they fixed with the newest Firmware or are the still Present ?
"Standard Features That are n...
- Sep 11, 2018
Ports not displaying correctly in UPnP is a known bug, and we're investigating it as we speak. Hopefully a fix for that issue should be available soon.
Ping Assist will be on its way soon - there were a couple of delays and other features which needed to take priority, but Ping Assist will be one of many new features to come :)
FURRYe38
Sep 10, 2018Guru - Experienced User
IITC wrote:
Hi
As seen here in Simj Clip from March it seems that there r problems with those 3 Options. Are they fixed with the newest Firmware or are the still Present ?
"Standard Features That are not currently working in **2.1.0.6**: As this information is now out in the public these are the standard features that were not working on the XR500. Note this is Netgear software that has the issue, and not the Netduma software portion running on the XR500.
1. UPnP - unreliable. It does not open ports. It only opened up the XB1's XBL port. COD ports were not opened. None of the PS4 ports opened. So only one port that was opened was displayed on the UPnP page.
2. Port Triggering - unreliable. It should work but does not. A GUI bug exists where you cannot deselect (disable) rules 2-N. You can only disable the 1st rule.
3. Port Forwarding - unreliable. It just does not work.
This unreliable behaviour is when using it with a PPPoE modem (HG612). I had to relaunch games in quick succession to get an Open NAT, i.e. (1) Load Game.. goto multiplayer screen; (2) Quit Game (3) Load game.. goto multplayer screen; and then Open NAT is reported, but ports still not listed on XR500. All of my other routers the Netduma R1, TP Link, R7800 which is running LEDE (not netgear code), all work first time and list the ports that have been opened."
https://www.youtube.com/watch?v=sW2YwAp-Qbs
Just got the XR500, Played COD on Xbox and PS4, no Open Ports under Upnp!?
Also missing the Pin Assist Option too...
Thx in Advance.
I see new FW for the XR500:
https://kb.netgear.com/000060127/XR500-Firmware-Version-2-3-2-32
Something to try...