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Forum Discussion
XR500 Keeps disconnecting
Randomly throughout the day my XR500 router randomly disconnects itself stopping me from accessing internet/wifi. The strange part is none of the LED's on the router change colour. It can be quickly ...
It is connected to the virgin media superhub 3 which I belive is manafactured by Arris model noTG2492LG-VM
I will start taking notes as to when the dropouts occur. Only other wired device I have connected other than my PC is my Bridge for my phillips hue smart lighting.
Have you put the XR500's IP address into the superhub's DMZ?
How would I do this? I tried having a look but dont think this is possible whilst the superhub is in modem only mode?
I'm not a huge fan of the superhubs. I've seen to many people having issues with them connected to their router.
Try putting the super hub back in router mode. then disable its wifi and put the XR500's IP address into its dmz.
- Okay I will give this a go an report back!
Bit of a side note but the problems have only been happening since i updated to the most recent firmware and other people are having the same issues reading the forums. Would it be worth reverting back to an older version of the software?