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Forum Discussion
msubulldogtx
Jul 26, 2020Guide
XR500 keeps dropping internet
I have read where this problem is solved, it is not. I don't understand how an expensive router such as this could be dropping the internet so much. I mean how long have routers and wifi been around ...
Netduma-Fraser
Jul 26, 2020NetDuma Partner
There is a fix that is coming in the 3.0 beta, but it's not there just yet. Having a switch between the ISP modem/router and XR500 may help or having the switch connect wired devices to the XR. Disabling DHCP completely on the XR and giving devices static/reserved IPs so they can still connect should get around the lease changing. If it's the WAN lease then changing to static in Internet Setup should help as well.
- msubulldogtxJul 26, 2020Guide
Thank you for the quick response. I had signed up for the beta some days ago. I am not hopeful. Everything seems to be on the LAN side. I will try allocating static IPs and turning off DHCP but if I go through that trouble and it still doesn't work that will be very frustrating. I am absolutely not using any features that this router can provide other than as a basic wifi router and it doesn't do that. It is device agnostic. It happens to PCs, Macs, iphones, HP laser printer, etc. Doesn't matter if it is a device that sleeps or not. Doesn't matter if you turn off the device and turn it on later. Insane.
- Netduma-FraserJul 26, 2020NetDuma PartnerIf you're not using any of the features by choice then it would probably be easier to set it in AP mode and that should get around the DHCP issue - if you're using an ISP router.
- msubulldogtxAug 10, 2020Guide
I appreciate the help but nothing works. Unfortunately, I do need to use it as a router. I think the only solution is to buy another brand. Unbelievable that I could get a more expensive router like the XR500 and go backwards just connecting to the internet.