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Forum Discussion
XR500 keeps dropping internet
I have read where this problem is solved, it is not. I don't understand how an expensive router such as this could be dropping the internet so much. I mean how long have routers and wifi been around ...
Thank you for the quick response. I had signed up for the beta some days ago. I am not hopeful. Everything seems to be on the LAN side. I will try allocating static IPs and turning off DHCP but if I go through that trouble and it still doesn't work that will be very frustrating. I am absolutely not using any features that this router can provide other than as a basic wifi router and it doesn't do that. It is device agnostic. It happens to PCs, Macs, iphones, HP laser printer, etc. Doesn't matter if it is a device that sleeps or not. Doesn't matter if you turn off the device and turn it on later. Insane.
If you're not using any of the features by choice then it would probably be easier to set it in AP mode and that should get around the DHCP issue - if you're using an ISP router.
I appreciate the help but nothing works. Unfortunately, I do need to use it as a router. I think the only solution is to buy another brand. Unbelievable that I could get a more expensive router like the XR500 and go backwards just connecting to the internet.
- Sorry to hear that, a fix will be coming in 3.0 but I couldn't say when exactly you would get it. Make sure you sign up here though and you'll get it sooner: http://www.netgearinnovation.com/dumaos-beta/index.html
Ok. I have made progress on this issue. It looks like everything is staying on the wifi with the netgear except iphones and my macbook pro. PC desktops have not dropped. The router has been in automatic mode to let it pick 2.5ghz or 5ghz. It was so bad it was dropping me every 20-30 minutes it seemed. After two minutes it would recover.
I figured out the Mac has some decent wifi debugging skills and I noticed I kept getting put on the 2.5ghz band of the automated network. So, while this is not ideal, I split the router into a 5ghz and 2.5ghz wifi network and I joined the 5ghz network with my macbook. I don't have a line of sight problem or interference problem that I am aware of. I'm 30 feet from the router and I can see it. When I joined the 5ghz network I haven't had a drop in 24 hours. Unfortunately, though I can't see some things like my printer now. I can get around that. What I don't have yet is the root cause for the drops but this seems to be working well. I wouldn't classify it as a solution yet but is a workaround at the moment.