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Forum Discussion

Omar12349's avatar
Omar12349
Aspirant
Apr 28, 2020

XR500 keeps giving my PS4 LAN Cable not connected

Keeps saying lan cable not connected at the exact time everyday someone told me it has something to do with the DHCP Lease or something but still nothing, I reserve the lan I reseted the whole router ...
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Apr 28, 2020
It happens at the exact same time? Have you noticed any other devices disconnecting at that time? If you connect via WiFi does the disconnection still happen?
Omar12349's avatar
Omar12349
Aspirant
Apr 28, 2020
Yea happens to all devices it’s really annoying
  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Apr 28, 2020
    Go to Settings > Monitoring > Connection Status, does DHCP Lease obtained/expires show once a day?
    • Omar12349's avatar
      Omar12349
      Aspirant
      Apr 28, 2020
      Yes it does
      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Apr 28, 2020
        Go to Internet Setup and switch from Dynamic to Static and then apply, if you don't get a connection right away then reboot. See if it happens again after that.