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Forum Discussion
DolanC23
Oct 19, 2019Aspirant
XR500 Keeps Restarting
Just got the XR500 and set it up last night. Sometimes a minute or ten minutes go by, and it restarts. Seems like others had the same issue as me but i'm not very good with this stuff. I've factory r...
Netduma-Fraser
Oct 19, 2019NetDuma Partner
Sorry to hear you're having this issue. One of the common reasons this can happen is if it is plugged into a power extender with lots of other devices, it may not be receiving the full power. Could you try it directly connected to a wall outlet and see if that resolves the issue please?
DolanC23
Oct 19, 2019Aspirant
I'll try this now, thank you for the quick response.
- DolanC23Oct 19, 2019Aspirant
No luck, it just restarted again.
- Netduma-FraserOct 19, 2019NetDuma PartnerDid you purchase second hand at all? Are you using the correct power adapter for the router that was included in the box? It may be that you have a faulty router and may need to get it replaced.