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Billybudz420's avatar
Billybudz420
Apprentice
Dec 12, 2019

xr500 laggy internet pauses

I've got terrible issues with wifi amd wored devices. I get horrible lag and brief pauses in my connection. Devices literally take min to load a page but speed test all are bout 17ms.....I'm on the lastest firmware and qos turned off still not working correctly. I mean just to load this page had to use cell data...... this is on all devices I have gig speed from Comcast...... also... bout 15 devices online Comcast switched the modem replaced the lines and still some ol **bleep**😒

8 Replies

  • What are the internet speeds you pay for? What is your exact physical setup? E.g. Comcast modem/router (devices connected to WiFi) > XR500 (other devices connected). Are you using Smart Connect for WiFi?
  • I have a gateway in bridge modem connected to the router... the speed are supposed to be 1000 down and 35 up. I'm getting close to 700/40 on wifi but not sure whats causing the lag.... xbox is unplayable a lot even tho servers are 25ms.When I playing games every thing doesn't work my nest cams go offline, xbox lags, greif pauses in the connection. I reboot and it works for awhile then goes back to being 💩 I turned off qos and not using the geo filter
    • Netduma_Alex's avatar
      Netduma_Alex
      NetDuma Partner

      If pages take a long time to load, try manually setting the DNS server on your router to 8.8.8.8 and 4.4.4.4

       

      In traffic priorization, add your gaming device as a games console. This will only if QoS isn't disabled.

       

      Connect your games console via ethernet if your nest cams use wifi. You might be congesting the wifi network which is acting as a bottleneck.

      • Billybudz420's avatar
        Billybudz420
        Apprentice
        This didn't help..... even with qos off playing Xbox makes all other device disconnect until im done playing a game. I did what you said and still the same. I watched all of my google nest cams there's 5 of them go online then watch them go back online after stopping gaming.