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Forum Discussion
kingAus
May 01, 2022Tutor
Xr500 LAN ports issue
Hoping someone can help. Had my router connected for 18 months without too many issues. Have numerous things connected via the WIFI and a PlayStation connected via Ethernet. I recently updated the ...
- May 01, 2022Thank you for the quick replies. I’ve managed to fix it somehow. I’m not overly familiar with the internet connection terms but here’s my understanding of what I’ve done if it helps people in the future;
I don’t have an ISP modem. I have the (NBN -Australian) fibre optic straight to the wall connection and then into the nighthawk router.
I’ve somehow fixed it by getting the ISP to kick the connection to my UNI-D. Once I did that I had connection to my Ethernet ports and all is back to normal.
FURRYe38
May 01, 2022Guru - Experienced User
I recommend reloading v.134 using a wired PC and web brower. After loading, factory reset the router and setup from scratch.
What kind of LAN cables are you using? CAT6 cables are recommended.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- Netduma-FraserMay 01, 2022NetDuma PartnerGood advice above! So if you plug a PC into the router that doesn't work either?
- kingAusMay 01, 2022TutorI plugged my laptop in using a cat 5 cable and got the DNS error again. I’ve since fixed it and using the cat 5 cable is working with the laptop now
- Netduma-FraserMay 02, 2022NetDuma PartnerWell done on getting it sorted and thanks for posting your solution!
- kingAusMay 01, 2022TutorI had reinstalled the firmware a couple of times and factory reset it. I’ve since fixed the issue. Appreciate your help.