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xr500 LAN ports sometime will stop working
hi i need some help sometime my netgear nighthawk xr500 LAN ports stops working.wifi work fine not sure how to fix it. can anybody help me
- I've sent you a PM with firmware that may resolve the issue.
helpmepls321 wrote:
hi i need some help sometime my netgear nighthawk xr500 LAN ports stops working.wifi work fine not sure how to fix it. can anybody help me
Hi. I have the exact same problem with my XR500 for the last month they have been telling people to turn off instant on for there consoles but will not release a fix. The router is the problem cause no other router from netgear has this issue. Netduma Frazer.. You shouldnt have to turn off instant on so the router can work. Come out with a fix. Plus that doesnt fully fix it anyways. My wife called me today saying all lan ports have no connection. and its been 2 weeks of instant on being turned off but still yet today it happened again. I had to reset the router then the modem remotley in order for the console and other lan ports to have connection again.. Frazer are you guys even working on a fix?????? any progress at all yet or what?????? 289.95 is a lot of money come on guys this router should be much better than this. answer me that Frazer. Like i said instant on has been off for two weeks and today all lan ports had no connection...........
- Hi Shaun, it sounds like it resolved your issue for awhile so there may be a wider issue that you're experiencing. Other routers from other brands experience this issue with the consoles, its not isolated to the XR500. Its not a fix its a workaround while the developers try to reproduce and fix it. I would recommend calling Netgear support so they can diagnose further as it sounds like a different issue