NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

helpmepls321's avatar
helpmepls321
Aspirant
Jun 18, 2018
Solved

xr500 LAN ports sometime will stop working

hi i need some help sometime my netgear nighthawk xr500 LAN ports stops working.wifi work fine not sure how to fix it. can anybody help me  
  • Netduma-Fraser's avatar
    Netduma-Fraser
    Jun 18, 2018
    I've sent you a PM with firmware that may resolve the issue.
sontu09's avatar
sontu09
Tutor
Oct 16, 2018

Bought the router two days back and having the same problem from last day. Can i also have the firmware please ???

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Oct 16, 2018
    The firmware with the fix should be the latest firmware installed. What version are you on?
    • sontu09's avatar
      sontu09
      Tutor
      Oct 16, 2018
      I have the recent firmware installed on the router which is 2.3.2.32
      • Seanabong2200's avatar
        Seanabong2200
        Apprentice
        Oct 16, 2018
        Mine is still having the same problem as well. They recorded it and sent it to the engineers. To see if they can fix the problem. They need to come out with a new firmware for it. Also I’ve noticed it I have ipv6 turned on. My wireless Xbox one will work at first with ipv6 then out of the blue while gaming you get kicked from the party and lag for a second but then can not reconnect to the party. Until the console is reset. I went into the router settings and saw that after that happened the console said it was only connected to ipv4. This router has problems. Hopefully the next firmware will fix it.