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Forum Discussion
helpmepls321
Jun 18, 2018Aspirant
xr500 LAN ports sometime will stop working
hi i need some help sometime my netgear nighthawk xr500 LAN ports stops working.wifi work fine not sure how to fix it. can anybody help me
- Jun 18, 2018I've sent you a PM with firmware that may resolve the issue.
Seanabong2200
Oct 22, 2018Apprentice
i had the same issue as well i installed the new firmware update factory reset the router afterwards. set up my xbox in the geo field and also in the qos turned on instant on for my xbox one x, played that whole night which was friday. woke up saturday morning and turned the console on to find no internet connection. looked at the router saw the light was amber like always pressed the power off botton at the back of the router then pushed it again to turn it back on. left my console on the entire time and once the router was up and running again bam xbox had internet connection so this firmware beta update did not fix the issue and i did do a factory reset after the router completed the new firmware beta update. one thing that it did fix was the problem when if the lan ports are inop and you go to reset the router after it boots up you have to reset the modem. after i reset the router the internet light came right on where normally i have to reset the modem after the router is booted up. ps this router is awesome when it works. played black ops 4 all night set my geo field up to connected to a very close server where i was getting a ping as low as 19ms. and i was kicking ass already have a 3.25 kd. i really like this router just hate these small issues. wifi calling isnt the best and the lan ports dropping and not being able to use instant on. which that also sucks cause it nice when instant on is on because it also updates your console and games while the console is off..