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xr500 LAN ports sometime will stop working
hi i need some help sometime my netgear nighthawk xr500 LAN ports stops working.wifi work fine not sure how to fix it. can anybody help me
- I've sent you a PM with firmware that may resolve the issue.
I've sent you a PM with firmware that may resolve the issue.
My issue seems similar but maybe slightly different. My PS4 Pro will randomly report that the "LAN cable has been disconnected" XR500. It never loses the connection for very long, most often just a split second. I have the most recent firmware V2.3.2.32 running. When this problem first started happening I bought a brand new Cat6 as I figured that was the problem.
The only support I have left at this time is hardware and these forums. I'm not paying to get support for a faulty product that should have worked right from day one. So hopefully I can find some help here, otherwise I'll have to return this modem which I really don't want to do.
Hi - have you tried using a different Ethernet port on the router in case there is a faulty one?
Also, have you raised a ticket with NETGEAR's official support? If you raise a case there, they will be able to give you full support too.
Honestly, don't waste your time with NETGEAR support, it's an even bigger joke than these forums.
Take notice of all these threads with the issue that has been going on for numerous users over the past month or so, RETURN THE ROUTER!
NETGEAR/Netduma aren't taking us seriously. What kind of half-ass support still doesn't release a fix for this? People have been complaining over a month.
If you value your time and your money (and even respect yourself a little bit) you'd return this joke of a router. Is Geo-Filtering alone worth $100 to you? I sure hope not.
Also, take notice of ALL the topics that are now pinned to the top. There was never this many before (nor does there need to be even half of them) and none of them are even new, they are trying to hide all the issues with this product lower on the page so you have to scroll down. It's a scum company.
- We (Netduma) have escalated it as far as we can, the issue isn't in our code base so we can't do anything about it. Its not an easy fix for them otherwise they would have.