NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
xr500 LAN ports sometime will stop working
hi i need some help sometime my netgear nighthawk xr500 LAN ports stops working.wifi work fine not sure how to fix it. can anybody help me
- I've sent you a PM with firmware that may resolve the issue.
So far my console has been working fine as well without it loosing connection. Since Saturday when I installed the new firmware. One thing I have noticed since installing this update is my speed are slower. I get 450 download and 25 upload from my isp. If I plug my console straight into the modem I get those speeds. But once I plug my router in. It goes all the way down to 150 and upload is 18. Drops a lot. Qos is on. Buffbloat is at 90 my console is the only one that is set up on it and I have it set to were my console gets more internet than the other devices. I also disconnected all other devices and only had my console and pc connected to the router and the speeds were still a lot slower. Around the 150 download and 18 upload on both devices.
If you disable QoS do you then get full speeds (the option is in Anti-Bufferbloat's advanced options)? And are you doing this test wired?
- Yes doing all test wired. With qos off I get about 236 and still 18 upload. But straight from the modem I get 400 and 25 upload.
- Which I’ve never had problems like this until I installed the new firmware
- Have you done a factory reset since upgrading? If not can you do so please to rule out any legacy issues from the previous firmware.
- Yeah when I did the update I factory reset. Had to factory reset twice honestly. Cause the routers geo filter wasn’t working after the first one.