NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
helpmepls321
Jun 18, 2018Aspirant
xr500 LAN ports sometime will stop working
hi i need some help sometime my netgear nighthawk xr500 LAN ports stops working.wifi work fine not sure how to fix it. can anybody help me
- Jun 18, 2018I've sent you a PM with firmware that may resolve the issue.
Mr_smile
Jan 16, 2019Aspirant
Hi. Im still trying to fix the problem that i lose connection on lan 1. Sometimes it comes back and working. For the moment its dead.
FURRYe38
Jan 16, 2019Guru - Experienced User
If you haven't yet, open a support ticket here:
https://www.netgear.com/mynetgear/registration/login.aspx
Ask about an RMA.
In mean time, if you need more ports, add on a external GB switch, i.e. NG GS305/308 series.
Have you manually reloaded FW and then factory reset the router and setup from scratch?
What devices do you connect to LAN 1?
Mr_smile wrote:
Hi. Im still trying to fix the problem that i lose connection on lan 1. Sometimes it comes back and working. For the moment its dead.