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Forum Discussion
helpmepls321
Jun 18, 2018Aspirant
xr500 LAN ports sometime will stop working
hi i need some help sometime my netgear nighthawk xr500 LAN ports stops working.wifi work fine not sure how to fix it. can anybody help me
- Jun 18, 2018I've sent you a PM with firmware that may resolve the issue.
Netduma_Jack
Feb 14, 2019NetDuma Partner
Hi Paul - that's the latest firware (as far as I am aware). Might be worth trying a factory reset to see if that clears the issue. https://kb.netgear.com/000053098/How-do-I-perform-a-factory-reset-on-my-Nighthawk-Pro-Gaming-router
Robbbert22
Feb 15, 2019Aspirant
This seems to be a on-going problem, ive had this router for 2 weeks. Never had any problems with negear before, always recommend to my customers to purchase these. It looks like netgear isnt doing anything special to resolve this issue. My firmware is up to date. i have been resetting this on a day to day and sometimes 2x a day basis. Which is Ridiculous for a 300$ router. This post started 8 months ago.. thats a pretty long wait to have this issue resolved. Calling in doesnt see to get me anywhere, Try this and that and blah.. Its clearly not a hardware issue, it is definately a software problem. Please come up with a fix.