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Forum Discussion
helpmepls321
Jun 18, 2018Aspirant
xr500 LAN ports sometime will stop working
hi i need some help sometime my netgear nighthawk xr500 LAN ports stops working.wifi work fine not sure how to fix it. can anybody help me
- Jun 18, 2018I've sent you a PM with firmware that may resolve the issue.
Seanabong2200
Mar 07, 2019Apprentice
No it is not a microsoft issue you are incorrect. no other router ive ever own has this problem.. and to prove its not a ms issue i reconnected my r7000 and i had instant on mode turned on and never had it disconnect 6 days of using it. reconnected my xr500 and it happened within 1 day the very next morning all lan ports shut off until i restarted the router. that is stupid you would say it a ms issue. plus your telling me netgear routers suck so bad that even if ms was the problem it would shut down all lan ports on the router. come on mcfly give more proof to that bs statement
FURRYe38 wrote:
Instant ON is a MS issue, not NG.
Netduma-Fraser
Mar 07, 2019NetDuma Partner
Other routers do experience the issue, not all of course but someone linked to it in this topic or another on the same matter. That's why there are multiple teams working on it including the Xbox teams. I appreciate that it's frustrating but they're working hard to get it sorted.
- Seanabong2200Mar 07, 2019Apprentice
This is taking extremly long to the point that it seems they are sdaying they are working on it but truely they are not
- Robbbert22Mar 07, 2019AspirantWhich ones? I have 7 differnt routers sitting in my room. Not one had this issue. My last nighthawk has not had this problem either. Clearly NG is not working on it when all i get is, "this is the first time we are hearing of this problem". Its over a year, and nothing. By the time this is working. The router will be unsupported and obsolete.
- Netduma-FraserMar 07, 2019NetDuma PartnerI've asked the team for an update on the issue and will let you guys know once I have some information
- Robbbert22Mar 07, 2019AspirantVery much appreciated