NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 Lan Ports stop working
I've had my router since early October and just a couple of days ago I've noticed when I go to get on my desktop PC I have no internet connectivity. My WiFi is working fine, but it seems the LAN port...
Whats connected to the LAN ports on the router?
Whats the Mfr and model # of the ISP Modem the NG router is connected too?
Whats the Mfr and model # of the network adapter card connected to the router?
Swap LAN cables between the router and PC?
Try Different LAN ports on the router.
Try a Different LAN PC to see if problem is seen with another PC.
Factory reset the router and setup from scratch.
I woke up this morning with my Hue bridge not responding as well. I've tried a new Ethernet cable along with swapping the cable to a different lan port.
I've not tried a factory reset yet, but that's my last resort. I see a lot of people having this issue. What's Netgear doing to fix it?
My Modem is a Arris SB8200 (less than a year old).
The Desktop that is having issues is a ASRock Z370 Motherboard with the built in ethernet card.. Not sure its the PC as the Hue bridge has issues as well (along with many other people on this forum).