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Forum Discussion
huntj06
Jan 14, 2019Aspirant
XR500 Lan Ports stop working
I've had my router since early October and just a couple of days ago I've noticed when I go to get on my desktop PC I have no internet connectivity. My WiFi is working fine, but it seems the LAN port...
Netduma_Alex
May 20, 2019NetDuma Partner
I don't see why that would be an issue.
huntj06
May 20, 2019Aspirant
I would assume a new firmware version would fix the issue of not needing the switch now right? I don't see any new firmware updates currently for my router. Also, no new firmware updates in months? For a $400 router?
- Netduma_AlexMay 21, 2019NetDuma Partner
Well we're always working on updates to DumaOS as a whole and if something is broken then NETGEAR will often put out a hotfix.
- navigent2Jun 01, 2019Guide
This issue is obviously larger than a few people. What is Netgear doing to fix this issue? After spending close to $300 for a router, this is ridciulous that the LAN ports fail.
- Netduma-FraserJun 01, 2019NetDuma PartnerHave you tried the hotfix? That seems to have fixed it for most people. For those where it hasn't they are still looking into it and I'm confident there will be a fix.