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unstable99's avatar
unstable99
Tutor
Jan 03, 2022

XR500 Locked up the speed of my computer

Hi GUys, My network speed is 1000 Mbps, After i updated the lastest firmware of XR500, there is a problem with this router. My computer 's network speed(download) had been locked on around 10 mbps ...
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Jan 04, 2022
Could you provide a screenshot of the Device Manager table view please?
unstable99's avatar
unstable99
Tutor
Jan 04, 2022

HI,

 

You mean the screen shoot of XR 500 ?

  • Netduma-Liam's avatar
    Netduma-Liam
    NetDuma Partner
    Jan 05, 2022
    unstable99 wrote:

    HI,

     

    You mean the screen shoot of XR 500 ?

    Yes, please!

    • unstable99's avatar
      unstable99
      Tutor
      Feb 19, 2022

      Hi All，

       

      Sorry for late reply cos i

      got some trouble recently,

      here is the screnshot of the modem.

      the modem 's ip was 192.168.1.1

      i changed it to 192.168.0.1

      and changed back xr500 's ip as 192.168.1.1

      the download speed is still slow . Please check the screenshot. Upload speed is correct.

      I tried cancel the QOS of XR500, it seems doesn't work, slow download speed remain. 

      thanks for you guys' help and pateince, appriceated! 

      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Feb 19, 2022
        Can't see the pictures until they have been cleared by a moderator so will check back and reply once they can be seen.