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Forum Discussion
XR500 Lockup. ( disconnect? )
OK for the first time the router died. It's been running continuously for maybe a week. I came to it in the morning and it was dead. Funny thing is that the wireless was even switched off. It was onl...
Well the modem can be un-bridged I believe and handle the PPPoE connection instead of being in bridge mode. Something to try. A reason to try this is to see if the XR router does this in DCHP mode vs PPPoE.
Where is the XR placed? Does it have good air ventilation? I keep a laptop cooler under my router all the time for added cooling.
What channel modes are you using? Auto or manual?
Any other wifi neighbors around? Of so, how many?
I rarely use the wifi and I just let it set itself up, but for the last week it's been disabled via the switch on the front of the router.
The only devices connected to it have been hard-wired.
It's been running for about 14 days without any problems. I was actually waiting for the next firmware before I set up any prioritisation so it's really un-configured and I haven't messed with anything at all.
It really is disturbing that it would lock up when only hard-wired.
But honestly I think I am going to return it tomorrow. My window for returning it is disappearing and I have just lost confidence in it as a product. I really do like the operating system, it's great, but I can't have it locking up like this. I mean it's not as though it's really busy becuase it's not! I can live with the other problems but I can't live with random lock-ups. I really do appreciate your help, but... I do not want to go down the route of accepting a product with so many issues.
Understand.
I can only surmized that ther maybe a problem in PPPoE handling between the XR and modem. Would have to try the modem handling PPPoE and XR handling DHCP to test and you would need a bit more time.
Good Luck with your next router.