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Forum Discussion
LrryPtter
Apr 08, 2019Initiate
XR500 losing settings after AC power loss
This XR500 is plugged in an AC power strip, and when we want to turnoff the wifi on our kid, we just hit that switch button. Lately, in last month, on two times we shut down the AC main on this route...
FURRYe38
Apr 08, 2019Guru - Experienced User
Try a manual FW install. Load the FW file using IE11 or FF or Opera.
Factory reset the router and setup from scratch. Do not load a prior saved configuration from file. Setup from scratch then save off a new backup configuration to file.
Test the persistence of the settings by pulling the power from the router for 30 seconds, then plug back in. Does the setting persist thru the power cycle?