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waver123's avatar
waver123
Aspirant
Apr 06, 2021

xr500 losing settings on reboot

Hi all,

Probably couple weeks ago I'd some internet issue and at that time power cycled my xr500, after that the router seems cannot hold the setting on reboot (through gui interface).  Whenever I tried to reboot through gui it loses all settings and went to the page where it says to detect your internet and configure your router for first time use etc.  I'm running what I thought is official latest (2.3.2.114).  I'd already tried factory reset the router (use pin push reset 30s and let it reboot) and it still wouldn't hold the settings, currently after reboot I manually add back some manual static dhcp and port forwarding and it works that way until the next reboot.    I'd on and off losing config settings before but now this is getting really painful and it loses config 100% on every reboot, anyone has suggestions I'm almost at the point where I'm gonna dump this thing and order a netduma r2.

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