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Forum Discussion
waver123
Apr 06, 2021Aspirant
xr500 losing settings on reboot
Hi all,
Probably couple weeks ago I'd some internet issue and at that time power cycled my xr500, after that the router seems cannot hold the setting on reboot (through gui interface). Whenever I tried to reboot through gui it loses all settings and went to the page where it says to detect your internet and configure your router for first time use etc. I'm running what I thought is official latest (2.3.2.114). I'd already tried factory reset the router (use pin push reset 30s and let it reboot) and it still wouldn't hold the settings, currently after reboot I manually add back some manual static dhcp and port forwarding and it works that way until the next reboot. I'd on and off losing config settings before but now this is getting really painful and it loses config 100% on every reboot, anyone has suggestions I'm almost at the point where I'm gonna dump this thing and order a netduma r2.
7 Replies
- Netduma-FraserNetDuma PartnerUnplug the router from power for 10 minutes, plug it in, wait 2 minutes then see if it works after that please
- waver123Aspirant
Netduma-Fraser wrote:
Unplug the router from power for 10 minutes, plug it in, wait 2 minutes then see if it works after that pleaseDid the unplug thing for 10 mins and reboot, even erase settings.
Put in some config reboot router got the factory reset page again.
Gave up switched this out and put in a netduma r2.
- Netduma-FraserNetDuma PartnerI'd suggest you upgrade to the 3.0 beta and use the TFTP method to do so which will bypass the boot process and any issues there https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP then factory reset after and see if it works