NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Lazydayz137's avatar
Lazydayz137
Tutor
Jun 05, 2019

XR500 Losing WAN Connectivity via WiFi Multiple Times Daily

XR500 running the latest firmware, don't recall the version, but the one that enabled "hybrid vpn." I lose WAN, or internet connectivity to all WiFi connected devices multiple times a day. LAN connec...
Lazydayz137's avatar
Lazydayz137
Tutor
Jun 13, 2019

Thanks!  I was using a newer firmware version.  Shame the fix didn't make it into that.  But, knock on wood, I've been running the firmware you linked for a couple days and haven't experienced any disconnects. If we can get a few more days of uninterupted service, I'll mark this as an accepted answer.  Just don't want to be too hasty, because as soon as I am, it will start dropping left and right.  Thanks again Alex!

 

-Robert

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Jun 13, 2019
    Great to hear that, keep us updated!
    • Lazydayz137's avatar
      Lazydayz137
      Tutor
      Jun 24, 2019

      Sorry for the delay in replay. I'm in the middle of a move between cities and it is super hectic.  I must not have knocked on wood hard enough, because almost immediately after posting that the fix seemed to be working, the drops started again and have continued to this day.  Not much else to say on the subject, as you can imagine.  But wanted to update you guys in case you had another fix up your sleeve.  Thanks so much!