NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
XR500 Mirai Vulnerability
I just recently purchased this router and I've been getting non-stop emails from Telus saying there's a vulnerbility detection.
These emails show up basically every 3-4 days. I switched to my old ASUS router to see what would happen and the issue stopped.
I've factory reset the router, changed the logins, updated the firmware and im STILL getting these emails.
I've ran a BitDefender Home Scanner to see which devices are vulnerable and ONLY the XR 500 shows up as being vulnerable.
My IP is now also on some AbuseIPDB website and probably others
My WiFi also stops working randomly multiple times a day and there wont be internet for a good 5-10 seconds.
This is infuriating when playing any sort of games online
Aside from purchasing a brand new router, is there anything I can do?
This would be a complete waste of almost $300
2 Replies
- Not sure what version you're on but .66 is the latest and that included security fixes. They weren't specified but may include it, I couldn't say for sure. I did look up the vulnerability and from what I saw it affects IoT devices so don't know why the XR would appear as vulnerable but it said to ensure port 23 is not exposed. Probably your best bet is to make a ticket with Netgear:
https://www.netgear.com/support/contact.aspx
https://kb.netgear.com/000062461/XR500-Firmware-Version-2-3-2-66
