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Forum Discussion
larsevss
Dec 14, 2018Aspirant
XR500 missing Hybrid VPN with latest firmware
I have XR500 and I do not see Hybrid VPN on the sidebar. You can see it from the attached screenshot.
I have updated to the latest firmware 2.3.2.40. I don't see the Hybrid VPN in any of the pr...
EnVy_Hype
Jan 09, 2019Aspirant
I also made a post about this a no one has really helped.
- FURRYe38Jan 09, 2019Guru - Experienced User
I would try this, download the v40 FW again from the support site. Use IE11 or FF browser to re-load the FW file. Let the process complete. Log in and go to Advanced Settings/Backup. Select Erase do to a full factory reset.
Clear ALL browser caches. Then exit the browser.
Relaunch the browser and walk thru the setup wizard. After it completes, do you see HyridVPN in the routers menu?
EnVy_Hype wrote:
I also made a post about this a no one has really helped.
- Netduma-FraserJan 09, 2019NetDuma PartnerHype can you take a screenshot of your interface please on the Settings page
- EnVy_HypeJan 10, 2019Aspirant
Netduma-Fraser wrote:
Hype can you take a screenshot of your interface please on the Settings page