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Forum Discussion

larsevss's avatar
larsevss
Aspirant
Dec 14, 2018

XR500 missing Hybrid VPN with latest firmware

I have XR500 and I do not see Hybrid VPN on the sidebar. You can see it from the attached screenshot.   I have updated to the latest firmware 2.3.2.40. I don't see the Hybrid VPN in any of the pr...
EnVy_Hype's avatar
EnVy_Hype
Aspirant
Jan 11, 2019

Hi larsevss. If you have wechat follow netgear and you can ask for help. The wechat id is NETGEAR_CHINA

larsevss wrote:

I have XR500 and I do not see Hybrid VPN on the sidebar. You can see it from the attached screenshot.

 

I have updated to the latest firmware 2.3.2.40. I don't see the Hybrid VPN in any of the previous versions also. 

 

I bought XR500 in China. Is that the China version has a different version that hides the Hybrid VPN? I also tried downloading and reflashing the firmware from the English site but it doesn't show Hybrid VPN as well.

 

If that's the case that the China version bans the Hybrid VPN, then this is outrageous as it didn't say it anywhere before you buy it.