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Forum Discussion
sdamron25
Mar 17, 2020Aspirant
XR500 NetDuma drops SIP packets
Hello, I work for a VoIP provider and am home for the quarantine. For some reason, I cannot get my Polycom phone to play nice with the XR500. Looking at packet captures from the proxy where the ph...
- Mar 18, 2020This is actually something we're aware of and will be looking into. The only thing I could think of that would be blocking it is QoS so you could try disabling this entirely from the Anti-Bufferbloat option menu.
Netduma-Fraser
Mar 18, 2020NetDuma Partner
This is actually something we're aware of and will be looking into. The only thing I could think of that would be blocking it is QoS so you could try disabling this entirely from the Anti-Bufferbloat option menu.
- sdamron25Mar 18, 2020Aspirant
I did try disabling QoS via Anti-BufferBloat but it didn't seem to make a difference.
Happy to help if you guys need logs or anything off of my device.
- sdamron25Mar 18, 2020Aspirant
Is there any timeline on a fix? I really don't want to replace this device because it's great for gaming.
- sdamron25Mar 18, 2020Aspirant
Just to update if somebody else comes looking...I had to disable all QoS and now there are no issues.
For dense people like myself, I attached a screenshot of what I disabled.