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Solved
XR500 NetDuma drops SIP packets
Hello, I work for a VoIP provider and am home for the quarantine. For some reason, I cannot get my Polycom phone to play nice with the XR500. Looking at packet captures from the proxy where the ph...
- This is actually something we're aware of and will be looking into. The only thing I could think of that would be blocking it is QoS so you could try disabling this entirely from the Anti-Bufferbloat option menu.
This is actually something we're aware of and will be looking into. The only thing I could think of that would be blocking it is QoS so you could try disabling this entirely from the Anti-Bufferbloat option menu.
I did try disabling QoS via Anti-BufferBloat but it didn't seem to make a difference.
Happy to help if you guys need logs or anything off of my device.
Is there any timeline on a fix? I really don't want to replace this device because it's great for gaming.
Just to update if somebody else comes looking...I had to disable all QoS and now there are no issues.
For dense people like myself, I attached a screenshot of what I disabled.
- If you click the 3 line option menu on the Anti-Bufferbloat panel there is a one button toggle to turn off the entire QoS suite of features but I'm glad it is working for you now!
