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Forum Discussion
Skubla
Jul 20, 2022Aspirant
XR500 no ethernet connection to plusnet router
I have my XR500 connected to plusnet via Ethernet into the internet port. It has lost connection. I’ve rebooted both devices. I’ve hardwired a different device into plusnet a and all ports work. I ...
Skubla
Jul 20, 2022Aspirant
The firmware is 2.3.2.134
I’m using a plusnet hub 2 m/n GRV95I7UWAC34-A
I’m using a plusnet hub 2 m/n GRV95I7UWAC34-A
Skubla
Jul 20, 2022Aspirant
I’m using a cat 5. Ordered cat 6.
I’ve performed the on/off as you suggested and I still have no light for the internet.
I looked at making NG an AP but I wanted a guest network for devices that weren’t core my my house setup and to separate bandwidth load between myself and my lodger. Is this something I don’t need?
I’ve performed the on/off as you suggested and I still have no light for the internet.
I looked at making NG an AP but I wanted a guest network for devices that weren’t core my my house setup and to separate bandwidth load between myself and my lodger. Is this something I don’t need?
- FURRYe38Jul 20, 2022Guru - Experienced User
You might give option #2 a try and see if this helps...the XR router should work with a router in front of it.
Do you know the IP address string for the LAN side of the modems router? Could it be 192.168.1.1 by chance? This would conflict with the same IP address that the XR uses though it should change this address on the XR itself to something different.
- SkublaJul 20, 2022AspirantI’ll give option 2 a go tomorrow to see if that fixes it.
The IP address is different so that’s not causing conflict. I would assume that it would cause an issue straight away but it’s been fine for months until early this morning.- FURRYe38Jul 20, 2022Guru - Experienced User
👍
- SkublaJul 21, 2022Aspirant
Hiya,
I've tried option #2 and put the plusnet IP as the DMZ setting and rebooted both devices.
The internet light is still off, its not registering an ethernet cable still on either device.
I've got a CAT 6 coming this evening so I'll put that in and see if that makes any difference
- FURRYe38Jul 21, 2022Guru - Experienced User
Possible bad cable...hope new one works.