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Forum Discussion
XR500 no ethernet connection to plusnet router
I have my XR500 connected to plusnet via Ethernet into the internet port. It has lost connection. I’ve rebooted both devices. I’ve hardwired a different device into plusnet a and all ports work. I ...
You might give option #2 a try and see if this helps...the XR router should work with a router in front of it.
Do you know the IP address string for the LAN side of the modems router? Could it be 192.168.1.1 by chance? This would conflict with the same IP address that the XR uses though it should change this address on the XR itself to something different.
I’ll give option 2 a go tomorrow to see if that fixes it.
The IP address is different so that’s not causing conflict. I would assume that it would cause an issue straight away but it’s been fine for months until early this morning.
The IP address is different so that’s not causing conflict. I would assume that it would cause an issue straight away but it’s been fine for months until early this morning.
- Reboot the plusnet hub, wait 2 minutes, then reboot the XR, wait 2 minutes and access, are you able to get internet then?
