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Forum Discussion
xr500 no google
I have the xr500 and no device that uses google works right.... I can't use play store, you tube ect.. on any devices.I have comcast gig service and changed the dns as well as factory reset still noth...
I was using the cm1000 but now have a comcast newest 3.1 which is in bridge mode.... unfortunately it's the same issue with both. I can get it to work a couple of minutes by rebooting the xr500 then nothing again.
Really oddly specific issue, like theres a setting you've customised in someway blocking it. Have you done a factory reset?
- I have done multiple resets.... I have used google, cloudfare and comcast DNS. I can get it to work only for a few minutes after rebooting. The issue is driving me crazy since it's only across android devices.... 6 devices cant use email,search,you tube or anything related to google. Once off this wifi it works perfect. So it's not any thing being blocked there's nothing being blocked on the router or isp side... I switched modems and now using the netgear cm1000. I do have a mesh extender on the network ext 7500.... but... even on the main network or ext its the same thing. I have even turned off qos and stopped using the geo filter and still nothing.
- I'd recommend calling Netgear 24/7 support number by logging in here http://support.netgear.com/ they may have had experience with something like this before
- I called netgear a few weeks ago. The had no idea and I sent them the debug files. They just ended up replacing it. This unfortunately did fix anything I even had comcast here. They checked everything. No solution. I did however discover many dos attacks and even remote logins when that feature is disabled. I have screen shots of these. So... is a hacker on my network?