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XR500 not able to use ethernet ports
Wifi works great. Ethernet when plugged into my PC shows "Network cable unplugged" in adapter settings and has not internet. The ethernet1 light is not on. This is also after i have tried disabling a...
Try different port, lan cable or different PC or other device. Cat 6 is recommended.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Firmware is V2.3.2.134
using the cat 5e cable that was included with the router. cat 6 is going from modem to router.
only numbers on the ISP modem are S/N: . CM MAC:. MTA MAC:
The modem is brand new, just got spectrum internet last week and the xr500 this week.
Can you try the ethernet cable from your PC to the XR in a couple of different LAN ports on the XR? That way we'll know if it's just an issue with the LAN port on the XR or not.
There's not brand name printed anywhere on the modem case?
Maybe a Hitron?
FYI, please don't post Serial numbers or MAC addresses in public forums for security reasons.
Hookset wrote:
Firmware is V2.3.2.134
using the cat 5e cable that was included with the router. cat 6 is going from modem to router.
only numbers on the ISP modem are S/N: . CM MAC:. MTA MAC:
The modem is brand new, just got spectrum internet last week and the xr500 this week.
the only name on the modem anywhere is Spectrum. its the default spectrum modem they give, just modem not a 2n1 router/modem